FREQUENTLY ASKED QUESTIONS (FAQ)
PRODUCT RELATED
What does a bed sheet set include?
A bed sheet set typically includes a bed sheet and pillowcase(s).
Do you have fitted sheets?
You can convert any sheet to a fitted sheet simply by selecting this option.
What is the difference between Duvet Cover & Quilted Bedspread?
A Duvet Cover is a cover with buttons or zip for your fillings and does not come with any filling from our end.
You may purchase its filling from our Accessories>Fillings section for a duvet cover.
A Quilted Bedspread also referred to as a Comforter, comes with a polyester filling attached/stitched to it.
What does a Duvet Cover Set include?
Duvet Cover Sets come in the following variations with the following sizes:
3 Piece King Sized Duvet Cover Set: Includes Duvet Cover & 2 Pillow Covers
4 Piece Single Sized Duvet Cover Set: Includes Bedsheet, Duvet Cover & 2 Pillow Covers
6 Piece King/Queen Sized Duvet Cover Set: Includes Bedsheet, Duvet Cover & 4 Pillow Covers
What does a Quilted Comforter Set include?
Quilted Comforter Sets come in following variations with following sizes:
3 Piece King/Queen Sized Quilted Comforter Set: Includes Quilted Comforter & 2 Pillow Covers
6 Piece King/Queen Sized Quilted Comforter Set: Includes Bedsheet, Quilted Comforter & 4 Pillow Covers
4 Piece Single Sized Quilted Comforter Set: Includes Bedsheet, Quilted Comforter & 2 Pillow Covers
SIZE RELATED
What are your standard sizes for Bedding?
| BEDDING | ||
| Size | Sheet | Duvet Cover/Comforter |
| Single | 60 x 95 inches appx |
60 x 94 inches appx |
| Queen | 90 x 95 inches appx |
90 x 95 inches appx |
| King | 102 x 98 inches appx |
102 x 98 inches appx |
| Pillow Covers | 29 x 19 inches |
|
| Customizations | All products can be customized according to clients’ requirements. An additional margin up to 4 inches is available in size King for our clients (upon request) without any additional charges! To request addition in size King, the client is requested to mention it in notes at checkout or contact us directly. For any further customization, please contact us via Whatsapp or email us at info@pth-homes.com. |
|
What are your baby bedding sizes?
Please visit the Size Chart for all details
CARE INSTRUCTIONS
What are the standard care instructions?
Wash under 40°
Always wash dark and Light colors separately
Do not use detergents containing bleach
Do not dry under direct sunlight
Dry Clean Recommended
Wash Before Use
What are the care instructions for Solid Colors?
Always wash dark colors separately
Wash in cold water
Avoid excessive use of laundry
SHIPPING RELATED
What is the standard delivery time?
Standard delivery time for local orders is within 7 to 10 working days. Please expect the order to be delivered to your doorstep anytime within this time frame unless there is a government imposed holiday or strike going on within the country or any unforeseen circumstance. For international orders, standard delivery time is within 10-15 working days, once the order is confirmed and payment made.
Which areas do you deliver in?
We ship both nationwide & internationally.
What Payment options does a client
have?
Within Pakistan: Cash on delivery (COD) & Bank Transfers
Outside Pakistan: Bank Transfers/WesternUnion
Cash on Delivery is applicable in which areas?
Cash on delivery (COD) is available for all cities within Pakistan. When shipping outside Pakistan, customers will have to make an advance payment either by a Bank Transfer or via Western Union after which their order will begin processing.
What are the delivery charges within Pakistan?
Delivery is free for orders amounting to rs. 2,599/- and above. For orders below this amount, the delivery charge is PKR 150 for deliveries within Lahore & PKR 250 for deliveries in other cities of Pakistan.
What are the delivery charges outside Pakistan?
As per courier arrangements, the cost of a parcel depends on the weight and destination of your order. Currently, there is a flat shipping rate for different international locations but in case the shipment exceeds a certain weight, the Client will be contacted upon placing an Order; will be shared a grand total of your bill including the shipping cost calculated at the actual and the parcel will be shipped to them once their payment is received. For more information on shipping and handling, please click here.
JOB-RELATED
How can we apply for a job opening at PTH Homes?
You can follow our official Linkedin profile to keep updated regarding any openings within our firm. Simultaneously, you can also send your resume at info@pth-homes.com and share the position & department you wish to apply for in the subject of the email.