A product is eligible for exchange within the first 7 days after receipt from www.pth-homes.com in case of the following scenario:
In case an item is found to be faulty or damaged, you will have to send the defective product back to PTH Homes within 7 days of purchase.
Upon receipt, PTH Homes shall issue a replacement against the product mentioned in the Invoice.
Exchange cannot be made in case of the following scenario:
A “refund” may only be issued if:
Please note that we do not offer cash refunds. Instead, any approved return will be processed in the form of store credit, which will be credited to the customer’s account. This store credit can be used towards any future purchase from our store with 6 months validity.
· PTH Homes has the right to cancel orders for reasons such as – item is out of stock, or if an online payment is declined by the issuing financial institution.
· Client can cancel an order before the start of processing of order and dispatching of shipment within the first 24 hours. Thereafter, the client is required to pay the due amount and receive his/her order.
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